Introduction

This Privacy Policy explains how (“we”, “us” or “our”) Precision Medical Pty Ltd (ABN 51 101 578 401), collects, uses, discloses, and protects personal information.  The commitments set out in this policy adhere to the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

We provide software solutions to organisations within the healthcare industry. We understand the importance of privacy and data security in this sector and are committed to handling personal information responsibly.

By using our website (https://www.precisionmedical.com.au), you agree to the terms of this Privacy Policy.

Personal Information

We may collect the following types of personal information:

• Personal information you provide to us upon engagement with our services.  Such information may include:
  • your name;
  • your contact information, including email address, phone number;
  • company or organisation name;
  • job title or role;
  • any other information you provide to us via forms, emails, or communications.
    
    
• We may also collect non-personal information that may include;
  • IP address;
  • browser type;
  • device and network information;
  • pages visited on our website.

Collection of Personal Information

We collect personal information when you:

• submit enquiries via our website;
• contact us via email or phone;
• request a demo or further information about our software;
• subscribe to communications or updates;
• interact with our website (via cookies or analytics tools).

Use of Personal Information

We use your information to:

• respond to enquiries and provide information about our services;
• deliver demonstrations or support related to our software;
• manage business relationships with clients and prospective clients;
• send service updates or relevant communications (where permitted);
• improve our website and services.

Disclosure of Your Information

We may disclose your personal information to:

• IT service providers, hosting providers, and software platforms;
• professional advisors (e.g. legal, compliance, or accounting);
• service providers assisting in delivering our services;
• government authorities where required by law.

We take reasonable steps to ensure that any third parties handling your information do so in a secure and compliant manner.

We do not sell or rent personal information to third parties.

Cookie and Analytics

Our website may use cookies and similar technologies to enhance user experience and analyse website traffic.

These tools may collect information such as pages visited, time spent on site, and general usage patterns. This information is used to improve website functionality and user experience.

You can manage or disable cookies through your browser settings.

Data Security

We take reasonable administrative, technical, and physical measures to protect personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure.

Given the nature of the healthcare industry, we place a strong emphasis on maintaining appropriate security controls and continuously improving our data protection practices.

Access and Correction

You may request access to, or correction of, the personal information we hold about you by contacting us using the details below.

We will respond to such requests in accordance with applicable privacy laws.

Overseas Disclosure

Some of our service providers may be located outside Australia. Where this occurs, we take reasonable steps to ensure that personal information is handled in accordance with Australian privacy requirements.

Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

Contact Us

If you have any questions about this Privacy Policy or how we handle personal information, please contact us:

Email: info@precisionmedical.com.au

Phone: 02 8416 5699

Policy Approval

This Privacy Policy was approved by Precision Medical’s Chief Executive Office, Jennifer Grainger on the 15^th of April 2026.