MaQS stands apart through its local expertise, commitment to compliance, dedicated support and focus on continuous software development. 

Australian owned, developed and supported: MaQS is proudly Australian owned and developed, with a platform designed around the workflows, standards and operational needs of Australian and New Zealand healthcare organisations. 

Built around AS/NZS 5369: MaQS supports the requirements of AS/NZS 5369, providing detailed traceability, processing records and digital audit trails throughout the reusable medical device (RMD) reprocessing lifecycle. 

Australian-based support from a team that knows you: Our Australian-based training and support team works directly with customers from implementation through to ongoing support, providing practical assistance from people who understand your system and workflows. 

Software is our specialty, and instrument tracking is our focus: Unlike larger organisations where tracking software sits alongside broader equipment portfolios, MaQS specialises in software development. Our platform evolves in response to customer feedback and the changing needs of sterile services, theatres and endoscopy teams. 

One platform for your entire tracking ecosystem: MaQS connects the tracking of RMDs, endoscopes, consumables, implants, loan sets, repairs and processing records within one platform, helping reduce duplication, improve visibility and streamline workflows across departments.

Absolutely! We understand how much time and effort CSSD and surgical teams invest in maintaining accurate instrument data, from instrument names, part numbers and serial numbers to images, cleaning instructions and other important details. With MaQS, you don’t have to start from scratch. 

Precision Medical has extensive experience migrating existing instrument tracking databases into our CSSD software, including like-for-like conversions from systems such as TrayBax, T-Doc and CensiTrac. Our team works with your nominated data liaison to collect, review and transfer your existing information into MaQS, helping preserve the valuable work your team has already completed. 

If transitioning from a paper-based system, we can convert all file types, including PDF, Word, Excel, or a combination of all! 

Our goal is to make your transition to MaQS CSSD instrument tracking as seamless as possible, retaining your existing data wherever possible and minimising unnecessary rework for your CSSD team. 

Your hard work doesn’t go to waste. We help bring your existing instrument data into MaQS, allowing your team to build on the work they’ve already done and focus on what matters most: keeping instruments moving safely and efficiently through your department. 

For over 25 years, MaQS has helped healthcare organisations support patient safety through reliable instrument tracking, reprocessing controls and comprehensive digital records. From decontamination through to patient use, MaQS provides visibility over the reprocessing journey, helping staff ensure reusable medical devices (RMDs) are appropriately processed and traceable. 

Complete instrument traceability: MaQS tracks trays, sets and individually marked instruments throughout the reprocessing journey, including decontamination, inspection, packing, sterilisation, storage and use. Each scan contributes to a time-stamped audit trail, allowing staff to check an item’s status and history when needed. 

Designed around AS/NZS 5369:2023: MaQS supports workflows aligned with the Australian and New Zealand requirements for the reprocessing of reusable medical devices. Tracking checkpoints and non-conformance recording help staff follow established procedures, identify issues and maintain consistent reprocessing practices. 

Digital sterilisation records: MaQS can integrate with washers, sterilisers and high-level disinfectors to capture processing parameters and associate them with the relevant batch. This provides a digital record to support the review and release of processed items. Where a cycle issue occurs, staff can use the associated records to help identify affected batches. 

Endoscope and loan set tracking: MaQS extends traceability beyond traditional instrument sets, with dedicated tracking for flexible endoscopes and supplier loan sets. This helps staff access reprocessing histories and verify that required processing steps have been recorded before items are made available for use. 

Faster patient recalls: MaQS links instrument sets and tracked items to patient procedures, supporting the identification of patients associated with a particular batch or load when a recall or investigation is required. This helps clinical teams access relevant records quickly and respond in a timely manner. 

Integration with hospital systems: MaQS can integrate with Patient Administration Systems (PAS) and Electronic Medical Records (EMR) using HL7, allowing patient details to be transferred automatically and reducing manual data entry. This helps ensure instrument use is recorded against the correct patient and procedure. 

Audit and accreditation support: MaQS provides access to digital traceability records and reporting to help healthcare organisations demonstrate their reprocessing practices and provide evidence during audits and accreditation assessments. With records available within the system, staff spend less time chasing paperwork and more time focusing on their work.

Yes. MaQS turns your everyday scanning data into clear, accurate reports, giving managers real insight into productivity, compliance and costs. Reports are available on demand, with no manual data collection needed. 

Operator statistics: Track productivity by staff member, shift or task, such as trays packed, loads processed and items decontaminated. This helps with workload planning, rostering and identifying training needs. 

Theatre compliance: Monitor whether instruments and trays are being scanned to patients at the point of use. Gaps are easy to spot, so they can be addressed before they become an accreditation issue. 

Non-compliance records: Every non-conformance, such as a missing instrument, failed cycle or rejected tray, is recorded and reportable. This gives you a clear trail for quality reviews and continuous improvement. 

Equipment usage: See how often each steriliser and washer is used, along with cycle volumes and load results. This supports maintenance planning and justifies future equipment purchases. 

Patient procedure costs: Instruments, consumables and implants are linked to each patient, so you can see the true cost of every procedure. This gives clear, accurate data for Activity Based Funding. 

Theatre spend analysis: Break down spending by theatre, surgeon, specialty or procedure type. This helps identify cost-saving opportunities and variation in practice. 

Financial reporting: Track departmental costs and charges for services provided to other departments or external customers. This gives a clear picture of where your department’s money goes and helps demonstrate its value. 

Revenue forecasts: Use previous years’ processing data to predict future processing costs. CSSD managers can plan budgets with confidence and back up funding requests with real data.

MaQS training is designed to fit around the demands of a busy healthcare environment while giving your team the skills and confidence to use the system effectively. We use a train-the-trainer approach, helping your hospital develop lasting in-house expertise to support ongoing learning and new staff onboarding. 

Training begins with nominated superusers and trainers, with short, focused remote sessions delivered in small groups via Microsoft Teams. Our trainers then attend your site for go-live, providing hands-on training and support as staff begin using MaQS in their day-to-day roles. General users can also access self-paced learning through the MaQS Online Training Portal. 

Training is tailored to your hospital’s workflows and the MaQS modules being implemented, ensuring staff receive relevant, role-specific guidance. 

Training covers the workflows relevant to each department, including: 

Decontamination: Receiving used instruments, identifying special cleaning requirements, managing washer loads, recording equipment maintenance and testing, releasing loads, and reporting non-conformances. 

CSSD: Verifying instrument data, creating and maintaining packs, managing loan sets and repairs, packing instruments, printing labels, loading sterilisers, releasing loads and tracking items through the Journey Board. 

Theatres: Scanning instruments and trays to patients, completing pre-allocation and post-procedure steps, and locating items using the Where Is tool. 

Endoscopy: Setting up scope, equipment and cycle data, tracking scopes through cleaning, high-level disinfection and storage, and recording scopes against patients. 

Inventory management and preference cards: Managing product catalogues, stores and preference cards, as well as stock management, purchase orders, stocktakes, digital picking slips and scanning consumables to patients. 

Superusers receive additional training in the management of MaQS data, including instruments, trays, equipment and system settings. Nominated trainers learn how to guide other staff through the relevant workflows, helping your hospital maintain its knowledge and training capabilities long after go-live.

Every MaQS implementation is tailored to the healthcare organisation’s requirements, workflows and existing IT infrastructure. Our structured approach to medical software deployment ensures your team is supported from initial planning through to go-live, with a focus on a smooth transition to MaQS Instrument Tracking Software. 

Initiation & Planning: Your dedicated Precision Medical Project Manager works with your hospital project team to establish timelines, confirm business requirements and define key milestones. This includes reviewing workflows, planning the technical requirements for hospital system integration, confirming hardware needs and preparing for data migration. 

Data Collection & Migration: Your appointed hospital data liaison works with Precision Medical’s data team to collect, review and validate the information required to build your MaQS database. We have experience migrating data from existing tracking systems, including TrayBax, CensiTrac and T-Doc, helping preserve your existing data throughout the transition. 

Hospital System Integration & Hardware Procurement: MaQS is designed to work within your existing hospital environment, integrating with legacy Patient Administration Systems (PAS) and compatible processing equipment to support connected workflows and data exchange. 

Precision Medical coordinates the supply of MaQS hardware, including Bluetooth scanners, Zebra label printers and associated consumables. Your hospital is responsible for procuring PCs, touch-screen computers, paper printers, brackets, cabling and networking infrastructure. Our team can provide guidance to assist with your internal procurement requirements. 

Training & Validation: Our CSSD software roll-out and Instrument Tracking Software Implementation process includes a structured training plan tailored to your organisation. Training includes remote sessions, self-paced online learning and on-site instruction. 

Before go-live, the project team validates the system configuration, relevant integrations, hardware and workflows to help ensure MaQS is ready for operational use. 

Go-Live & On-Site Support: Precision Medical trainers attend your site to support the transition to MaQS. This includes final IT validation, train-the-trainer sessions, additional staff training and hands-on go-live support. 

Our trainers work alongside your hospital’s designated trainers as they deliver training to general users, helping build confidence and ensure staff are prepared to use the system in their daily workflows. 

Ongoing Support: Our Australian-based team continues to support your organisation beyond go-live. From software queries and troubleshooting to additional training and ongoing guidance, Precision Medical works with your team to help you get the most out of MaQS.

Yes! MaQS integrates with all equipment providers including Atherton, Belimed, Steelco, STERIS, Soluscope, Getinge, STERRAD, Wassenburg, Matachana, BMM Weston, Olympus and more. 

Through equipment integration, MaQS can capture processing data and save a digital copy of the processing parameters directly against each batch within the system. This gives your CSSD team convenient access to processing records alongside your instrument tracking data, supporting traceability, documentation and audit readiness. 

By connecting your processing equipment with your CSSD instrument tracking software, MaQS helps reduce manual record-keeping and brings essential processing information together in one central system. 

Yes. MaQS is designed to integrate with your hospital’s existing systems, with successful implementations across hospitals in Australia and New Zealand. Using HL7, the healthcare industry standard for exchanging clinical information, MaQS can connect through your hospital’s existing interface engine. Our team works closely with your IT department to coordinate the integration and ensure everything runs smoothly. 

Patient Administration Systems (PAS): Patient details, including name, date of birth and medical record number (MRN), can be transferred into MaQS automatically when a patient is admitted. Staff can simply scan or enter the patient ID, reducing manual data entry and helping ensure instruments are recorded against the correct patient. 

Electronic Medical Records (EMR): MaQS can send details of the instruments, trays and consumables used during a procedure back to the patient’s EMR. This helps maintain a complete record of items used, without the need for additional manual documentation. 

Finance and supply systems: For hospitals using MaQS Inventory Management, integrations with finance and enterprise resource planning (ERP) systems, such as Oracle and Finance One, help keep product and pricing information up to date and automate the transfer of replenishment orders. 

Sterilisers and washers: MaQS can capture processing cycle results digitally and associate them with the relevant instrument batch. This can be achieved through direct equipment integration or MaQS’s built-in cycle data capture, reducing reliance on paper-based processing records. 

Windows authentication: MaQS can support authentication using your staff’s existing Windows login credentials, reducing the need for separate usernames and passwords and simplifying access for users. 

MaQS is designed to work within existing hospital IT environments, with flexible hosting options to suit your organisation’s infrastructure and preferences. 

Key requirements and considerations include: 

Server and hosting: MaQS can be hosted on your organisation’s existing on-premises infrastructure or a cloud-based server. 

Workstations and network access: Compatible Windows PCs or terminals, reliable network connectivity and appropriate access permissions are required. 

Scanning and printing equipment: Network-connected label printers and compatible barcode scanners are required, depending on your workflows. Wireless handheld scanners can also be supported. 

Database and backups: MaQS uses a Microsoft SQL database. Your IT team will need to account for database management, backups and ongoing maintenance. 

System integrations: Additional planning may be required if MaQS is to connect with hospital systems, patient administration systems or processing equipment. 

Implementation and IT support: Your IT team will need to coordinate installation, access permissions and any required network configuration with Precision Medical. 

Requirements will vary depending on your organisation’s size, hosting environment, selected modules and integration needs. Precision Medical can work with your IT and project teams to identify the requirements for your specific implementation. 

For detailed technical specifications and infrastructure requirements, please see a detailed copy of our IT Requirements.

MaQS pricing is tailored to each healthcare organisation, with costs depending on factors such as hospital size, selected modules, integration requirements, and hardware and software needs. 

To support different procurement and budgeting requirements, Precision Medical also offers a $0 upfront option, which can help hospitals reduce initial capital expenditure (CAPEX) when implementing MaQS. This option is subject to specific terms and conditions outlined in the End User Licence Agreement (EULA). 

What’s included? 

Dedicated project management: Your dedicated project manager is your main point of contact throughout implementation, from kick-off to go-live. They coordinate project timelines, hardware, integrations and training, helping keep everything on track. 

Database configuration and build: Our data team works closely with your staff to build your MaQS database, including your trays, instruments, equipment and sterilisation cycles. This means your system is configured around your hospital’s requirements and populated with your own data before go-live. 

Remote and on-site training: We provide remote training for super users ahead of go-live, followed by on-site support to help your team transition to MaQS. Our train-the-trainer approach also helps develop in-house expertise, giving your hospital the knowledge and skills to support ongoing learning. 

Australian-based support, with 24/7 assistance for critical issues: Our Australian-based support team is available during business hours via phone, email and support tickets, with after-hours phone support for critical issues. You’ll work with people who know MaQS and understand the unique demands of sterile processing and healthcare environments. 

Software upgrades and patches: Your subscription includes software releases and technical patches throughout the subscription term, helping keep your MaQS system up to date without additional upgrade fees. 

Ongoing learning and resources: Your team has access to the MaQS Knowledge Hub for guides and documentation, an online training portal for self-paced learning, and monthly live and recorded webinars covering new features and best practices. These resources help new staff get up to speed and existing users maintain their knowledge long after go-live. 

To discuss your hospital’s requirements, explore the available pricing options and receive a tailored quote, contact the Precision Medical team here.